Frequently Asked Questions — NorthCan Safety Solutions

Question 1

What is NorthCan Safety Solutions 360°?

Accepted Answer

NorthCan Safety Solutions 360° is an integrated occupational health and safety management program built on six pillars: regulatory compliance, workplace inspections and assessments, safety training and competency, safety documentation and programs, risk prevention and corrective action, and ongoing safety advisory and support. Rather than addressing safety in isolated pieces, the 360° program builds and maintains a complete, structured system across all six areas simultaneously.

Question 2

How is this different from hiring an in-house safety officer?

Accepted Answer

An in-house safety officer is a single individual with a fixed skill set and bandwidth. NorthCan provides access to a team of OHS professionals with broad regulatory knowledge, industry experience, and the systems to manage your program consistently. For most organizations, a managed program delivers more comprehensive coverage at a lower total cost than a full-time hire — particularly for operations that don't require daily on-site safety presence.

Question 3

Do you work with organizations that already have a safety program in place?

Accepted Answer

Yes. Many of our clients come to us with an existing program that has gaps, is out of date, or isn't being maintained consistently. We assess what's in place, identify what needs to be corrected or strengthened, and take over ongoing management. We don't require you to start from scratch.

Question 4

What industries do you work with?

Accepted Answer

We work primarily with employers in high-hazard industries: construction and general contracting, manufacturing and industrial operations, oil, gas and energy, transportation and logistics, mining and resource extraction, and utilities and infrastructure. If your industry isn't listed, contact us — we assess each engagement individually.

Question 5

What are the differences between the Essential, Professional, and Enterprise programs?

Accepted Answer

Essential establishes the compliance and documentation foundation — it's suited for smaller operations or organizations formalizing safety for the first time. Professional adds active ongoing management: scheduled inspections, training coordination, documentation maintenance, incident investigation support, and monthly reporting. Enterprise is a fully tailored program for larger or multi-site operations with complex compliance requirements, custom scope, and a dedicated NorthCan consultant.

Question 6

How is pricing determined?

Accepted Answer

Essential and Professional programs are priced within published ranges based on workforce size, number of work sites, and industry. Enterprise pricing is determined following an initial scoping consultation. All programs are month-to-month with no long-term contract required for Essential and Professional tiers.

Question 7

Is there a minimum contract term?

Accepted Answer

Essential and Professional programs operate on a month-to-month basis. Enterprise engagements are structured based on the scope of the program and discussed during the scoping consultation. We don't lock clients into long-term contracts — we expect the quality of the program to be the reason clients stay.

Question 8

What happens after I request a consultation?

Accepted Answer

A NorthCan consultant will review your submission and follow up within one business day to schedule a brief discovery call. We'll ask questions about your current safety program, compliance obligations, workforce, and operations. Based on that conversation, we'll recommend the appropriate program tier and outline what an engagement would involve.

Question 9

How long does it take to get a program up and running?

Accepted Answer

For Essential and Professional programs, we typically complete an initial compliance assessment and program review within the first two to three weeks of an engagement. Documentation development and other deliverables are phased in according to a schedule agreed upon at the start of the engagement. Enterprise timelines are scoped individually.

Question 10

What do you need from us to get started?

Accepted Answer

To begin, we need access to your existing safety documentation (if any), information about your operations and workforce, and the ability to conduct an initial site visit or walkthrough. We'll provide a clear onboarding checklist at the start of the engagement so you know exactly what's needed and when.

Question 11

What is the NorthCan 360 Hub?

Accepted Answer

The NorthCan 360 Hub is the digital workspace where your safety program is managed. It holds your safety documentation, inspection records, training logs, corrective action tracking, compliance reports, and advisory communications — all organized and accessible to your management team. It's configured around your organization's program and updated as your program evolves.

Question 12

Who has access to the Hub?

Accepted Answer

Access is provided to designated members of your management team and safety leads. We configure access levels based on your organizational structure. NorthCan consultants also access the Hub to maintain documentation, upload reports, and track corrective actions.

Common questions about working with NorthCan.

About the 360° Program

Programs and Pricing

Getting Started

The NorthCan 360 Hub

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